TERMS AND CONDITIONS
To ensure every student enjoys a smooth and enriching learning experience, we've outlined the following enrolment terms. If you have any questions, feel free to reach out — we’re always happy to help!
1. Enrolment
To enrol in a course, please complete the student registration form and follow the provided payment instructions.
We recommend registering early to secure your preferred class and time slot. If a class is full, we’ll do our best to offer suitable alternatives.
2. Tuition Fees
Tuition fees must be paid on time in accordance with the course schedule.
Refunds: Please refer to Section 4 for details on our refund policy.
3. Absence & Make-up Policy
We understand that unexpected changes happen. If your child is unable to attend a class, please notify the teacher or course coordinator as early as possible so we can assist with arranging a make-up session.
a. Cancellations made within 6 hours of the class will incur a 50% session fee as a late notice charge.
b. Missed classes can be made up within the same term, subject to teacher and class availability.
c. If another class is available during the same week, we’ll prioritise moving your child to that session.
d. Each student is entitled to 2 make-up classes per term at no additional cost.
e. For any further absences, 50% of the session fee will be charged per additional missed class.
f. Missed sessions not eligible for a refund can be credited to the student’s account (after deductions) for use in future enrolments.
4. Refund Policy
If you need to withdraw for personal reasons, refunds will be issued according to the following:
a. 7+ days before course start: Full refund.
b. Within the first two weeks: 70% refund.
c. After the second week: No refund.
If Elite Maths Camp cancels a course, all unused sessions will be fully refunded.
5. Course Content & Schedule
We provide small-group lessons tailored to meet students’ needs and adjusted based on their progress to optimise learning outcomes.
If enrolment for a course does not meet the minimum requirement, we may adjust the schedule and will inform families in advance.
6. Student Conduct & Learning Environment
We aim to create a respectful, supportive, and engaging classroom environment.
If your child finds the class content or pace challenging, please don’t hesitate to reach out — we’re happy to help make adjustments where possible.
7. Special Circumstances
In the event of unforeseen situations (e.g., natural disasters, public health emergencies), we may need to modify class arrangements. We will notify families promptly and offer reasonable alternatives.
8. Final Notes
These terms take effect upon enrolment and payment, marking the beginning of a formal learning partnership between the student and Elite Maths Camp.
We welcome your feedback and suggestions. Let’s work together to create a rewarding and enjoyable learning journey for every child!
This policy was last updated on April 12th, 2025